Abstract:

In order to promote apparel enterprises to carry out Mass Customization (MC) effectively, this paper combines the production process information with performance measurement in the new field of order implementation performance measurement for apparel MC enterprises. A related math model was put forward based on the analysis of each phase of apparel making. According to this method, order tracing and evaluation of customers satisfaction are undertaken in terms of product manufacture and after-sale service, timely feeding back the related information obtained. In doing so, the enterprise will be able to discover problem timely and make remedy, implement order smoothly and keep on perfecting order form. The rationality and feasibility of the method is illustrated.